The challenge
Canada Safety Training (CST) had a popular product (WHMIS), competitive pricing, and growing demand, but no system to scale. Campaigns were underperforming due to weak tracking, lack of segmentation, and inefficient bidding. Profitability was capped and margins were tight.
The situation
When Think Orion was brought in, CST had no SEO strategy, fragmented paid media, and minimal creative differentiation. Traffic mostly landed on standard product pages without CRO focus. Tracking issues made ROI murky, especially for bulk and B2B buyers.
The breakthrough
Think Orion executed a full-funnel transformation.
The takeaways
Fixing tracking and attribution gave CST the visibility needed to scale confidently.
Separating branded and non-branded traffic unlocked better bidding efficiency and return.
Adding organic visibility did not just reduce blended CAC, it added a long-term growth lever.
Strategic offers like WHMIS product bundles lifted average order value and boosted profitability.
Between 2022 and 2024 cost per conversion fell from over $60 to under $16, net profit grew 419%, conversion value rose 205%, and organic went from a quarter of traffic to almost half.
A system that could scale it.





